Help Center

Ledger help & support

Everything you need to use Ledger — from your first run to deep features, sync, AI, security, billing, and troubleshooting. The free, local-first tier works in your browser with no account and no network. This guide is self-service: it should answer your question without contacting anyone.

New here? Start with Getting started, then explore Every feature, step by step. In a hurry? Jump to the "How do I…?" recipe index or Troubleshooting & FAQ.

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1. Getting started

What Ledger is, local-first vs the cloud, your first run, and the seeded sample knowledge base.

2. Every feature, step by step

Doc tree & spaces, search, the editor & live preview, wiki-links & backlinks, the Links/graph view, version history + diff + restore, templates, tags, governance, roles & permissions, published portals, import, export, and the no-secrets posture.

3. Sign-in & the cloud / Pro tier

What signing in adds, entitlements, the shared org vault, and evidence emission to Sightline.

4. Obsidian vault sync (browser)

Connect a real vault folder, the two-way sync model (push/pull/conflict/delete), auto-sync, and browser support with the Firefox/Safari fallback.

5. The Obsidian plugin

Install it inside Obsidian, the access token, Verify, Push/Pull org vault, Mark reviewed, governance report, publish evidence, settings, and token security.

6. AI (bring your own key)

Supported providers, where the key lives, the three flows (draft / summarize / ask), and the secret scrubber.

7. Self-hosting

Run the free engine on your own infrastructure, deploy as a subpath, and what's included for $0.

8. Security & privacy

No secrets stored, zero-network when signed out, where your data lives, and the save-time secret scanner.

9. Pricing, billing & plans

Open Source, hosted Free, Pro, Teams, read-only portal users, the Discovery add-on, and how the cost compares.

10. Troubleshooting & FAQ

Real error states and answers: "sync did nothing", permission denied, sign-in failed, a flagged secret, portal won't open, browser support, data loss/recovery, and exporting & leaving.

11. "How do I…?" recipe index

Short, task-focused recipes that link straight to the steps you need.

The 30-second orientation

A documentation aid — not a backup or a compliance program. Ledger helps you write, govern, and share documentation. It is not a substitute for your own backups, your password manager, or your compliance controls. See Security & privacy.